Announcement Launcher Issues

Discussion in 'Announcements' started by WaterWillow, Dec 30, 2020.

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  1. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Pirates,

    The Forum Team has been advised to inform players that there are currently issues with the Launcher and some players are not able to enter the game due to a failure for the advertisements to load correctly.

    One solution is to enter the game by way of a browser, watch the ad and then logout. Players should be able to then enter the game thru the Launcher. This should fix any issues that you may experience from the ads not loading, allow you to enter the game. The login from a browser will last until soft reset of the servers.

    There should not be an issue with premium players entering the game.

    As it is the holiday season and COVID restrictions are still in place, it may take some time for the Development Team to address the issue.

    Please continue to post any issues with the Launcher. Your Forum Team will relay the issues to the Development Team as they are received. As we find out more details concerning the Launcher Issues, we will post it in an Announcement or at the following Launcher Issue Thread.

    In addition, some are experiencing issues connecting to the Payment Center using the Launcher. It may be necessary to connect to the Payment Center using a browser until this is addressed.

    We apologize for the inconvenience!

    Best Regards!
    Your Pirate Storm Team
     
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