In the morning I can't get into the game

Discussion in 'Game Discussion & Feedback' started by Estack, Jul 19, 2020.

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  1. Estack

    Estack User

    Hi is it happening that I can't get into the game in the morning? Instead the afternoon does.
     
  2. LtPumphrey

    LtPumphrey User

    Everyone seems to have gotten on this morning. Just keep refreshing until you do
     
  3. Jolly-Bonesjack

    Jolly-Bonesjack Moderator Team Pirate Storm

    Ahoy Estack


    All servers are operational. Perhaps you have an internet connection issue.



    Best Regards!
     
  4. Estack

    Estack User

    No the afternoon connects without problems.
     
  5. Estack

    Estack User

    Hi yesterday I was unable to enter the game in any way, this problem often happens to me, are the first signs that the game is about to close?
     
  6. raidmax

    raidmax User

    No, these are the last signs ... the first ones started a few years ago .. :)
     
  7. Estack

    Estack User

    You too problem yourself?
     
  8. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Estack,

    All the servers are operational at this time.

    We suggest trying a different Browser to access the game, check your connection status/speed, and clear your cookies/cache. If there is a connection issue, it is on your end.

    Connection speeds are often dictated by your service provider's demands. If there is heavy traffic at certain times of the day, this may slow down your connection speed. You can conduct a connection speed test. Most service providers provide this option. Search the web for a free speed test if your provider does not offer one.

    Happy Sailing!
     
  9. Estack

    Estack User

    Hi I use Firefox and not Chrome then my connection is excellent for me the problem is flash player.
     
  10. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Estack,

    Please reference the following:
    Enable Flash Firefox
    Enable Flash Chrome
    Clear Cache
    Clear Flash Cache

    The servers are operational at this time. There is a certain amount of time that must pass before a player is able to login if they are not premium. Non-premium players must watch a video before play is possible. If a player has blocked videos from playing, the length of the video still must pass before log in is possible. It may be necessary to refresh your page in order to move past the videos or the length of the videos. Some videos are 30 seconds or more, some are shorter.

    Again, if your issue is at certain times of the day, this is probably due to the demand of your service provider hindering the connection speed of its users. And again, we suggest checking your connection speed thru your service provider or another free site from the internet.

    Happy Sailing!
     
  11. this is not the truth i'm a premiun user but for a week before playing i have to watch a movie :(
     
  12. Jolly-Bonesjack

    Jolly-Bonesjack Moderator Team Pirate Storm

    Ahoy xbxbxbxbxbxb80


    Some players may have to watch a movie even though they have premium.


    Best Regards!
     

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