Three Ships, Two Slips...

Discussion in 'General Archive' started by shaggygoblin, Mar 19, 2014.

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would you pay extra if the Ship/Pack/Kit came with a Wharf/Slip Upgrade to accomodatea new ship?

  1. No, I'm not a n00b and know how to buy a slip for it in advance...

    0 vote(s)
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  2. No, I think everything in the world should be free...

    0 vote(s)
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  3. Yes, less clicky menus, more sinky shipies!

    0 vote(s)
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  4. Yes, I think every ship should come with it! The wharfmaster can starve!

    0 vote(s)
    0.0%

  5. Prompt to buy slip when more ships than shlipshs... need more RUM!

    1 vote(s)
    100.0%
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  1. shaggygoblin

    shaggygoblin User

    I have searched many permutations of this question and found no discussion of it.
    Yep, you guessed it! Total PS n00b here.
    Now that part is out of the way, on to the meat and taters...

    I bought a Brig, floated about in it for a bit. Shortly after, I was presented with a "One Time, Right Now or Never!" opportunity to get an "Allrounder Starter Kit." Judging by the chat about it in global, it is, arguments aside, quite a bargain for a beginner. So, I wasted no time in purchasing said Starter Kit.

    Now my conundrum: I had two ships, the Sloop and the Brig. Now I had just purchased a third. "AaHaa!"(3 Ships,Two Slips) After I bought the ship, I went to the Wharf, striped my Brig of all its n00b gear, then proceeded to find my new Frig in the list... an hour later and many short/pointed Billing Support Tickets later, I'm still looking for my 3rd ship...
    I have, since the purchase, increased my Wharf to 3 in hopes that the new Frig and the rest of the "Allrounder" would just magically appear out of the mists...

    (edit)

    Will update here as it progresses.

    Not my first dog-and-pony-show with BigPoint. I have to say, for the longest time, they have met/exceeded my expectations in other games they support. This Billing Support hiccup has caused me to flinch a bit, but I am not yet looking for an exit... I will humor them a bit and see where it leads...

    Guess I'll just go twiddle my virtual thumbs in RoS or ESO until they get back to me...

    YARRRRR!

    Shaggy G

    PS: Consider, when one buys a Kit/Pack with a Ship in it, include a Wharf Upgrade with it?

    TL;DR: n00b did a n00b thing. Make sure you have room 'before' buying a new ship.
     
    Last edited by moderator: Mar 19, 2014
    shaggygoblin, Mar 19, 2014
    #1
  2. ^_^

    ^_^ User

    i am a bit surprised that they havent helped you more usually bp is very good about awnsering tickets and fixing problems sometimes i know that it can take time to recieve what you bought but usually after a hour it should be there.... did you only not recieve the ship or did you not recieve the whole package??
     
    ^_^, Mar 19, 2014
    #2
  3. Fluffkins

    Fluffkins User

    Im sorry you feel frustrated but as you have already sent a ticket to the Customer Care Team there is no more i can do as they can better assist you.





    ~Closed~
     
    Fluffkins, Mar 19, 2014
    #3
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