TheDisciple - E-mail change

Discussion in 'General Archive' started by *Death*, Oct 28, 2014.

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  1. *Death*

    *Death* User

    Hey, I wanted to change my e-mail address as i have no longer any access to my old one and had to make a new e-mail address but to change an e-mail address for my account it says i need to verify my old e-mail or something but i can't do that because i have no access to it. So what should i do?

    Thanks in advance :)
     
    *Death*, Oct 28, 2014
    #1
  2. ĤĔŁĿĠŪƔ

    ĤĔŁĿĠŪƔ User

    support can do a email change 1 time per account and you have to supply a lot of things not sure this is all of it but some of it ( to get it done send in a support ticket and change the email to one you have access too ) : picture ID, IP adress you play from, past 2 passwords, payment reciepts ( including charges to phones i think ). that's all i remember hope this helped just send in a ticket, they usually get back to you pretty fast.
     
    ĤĔŁĿĠŪƔ, Oct 28, 2014
    #2
  3. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    Hi,

    ĤĔŁĿĠŪƔ is correct. With this issue you will need to contact the Customer Care Team. You can do so by clicking Here. Remember to include your user id and any information you haave regarding this matter in your message.

    I hope this is of help. :)




    ~Closing thread as player has been referred to the Customer Care Team~
     
    Wedgewood, Oct 28, 2014
    #3
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