support

Discussion in 'Questions & Bug Reports' started by EVILME, Apr 23, 2025 at 6:44 PM.

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  1. EVILME

    EVILME User

    We are many players who waiting the answer from the support !!! What s wrong with this game !!! How can we trust your system if you no longer provide maintenance to the players?!?
     
    EVILME, Apr 23, 2025 at 6:44 PM
    #1
    cicero likes this.
  2. Jolly-Bonesjack

    Jolly-Bonesjack Board Administrator Team Pirate Storm

    Ahoy EVILME

    Support is working on all TICKETS that players have sent in. Some TICKETS take longer to investigate than others.


    Best Regards!
     
    Jolly-Bonesjack, Apr 24, 2025 at 3:08 AM
    #2
  3. Rudolf

    Rudolf User

    Then why I sent a ticket 4 days ago and I still haven't received a response. @Jolly-Bonesjack
     
    Rudolf, Apr 24, 2025 at 9:11 AM
    #3
  4. EVILME

    EVILME User

    i send a message to the support monday , why send a notification who say they aswer us in 24h if you say some tickets take longer investigate than other ? In some country 24h are not the same ?
     
    EVILME, Apr 24, 2025 at 11:29 AM
    #4
  5. Jolly-Bonesjack

    Jolly-Bonesjack Board Administrator Team Pirate Storm

    Ahoy Pirates

    I understand your frustration but all i can do is report the issues you are having. I assure you they are working on the tickets.


    Best Regards!

    ~~Question Answered~~

    ~~Thread Closed~~
     
    Jolly-Bonesjack, Apr 24, 2025 at 10:17 PM
    #5
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