support won't help

Discussion in 'Questions & Bug Reports' started by rekkols, Feb 15, 2024.

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  1. rekkols

    rekkols User

    Hello,

    my main account was banned. And bound to an email i have no access too anymore.
    I have sent multiple support tickets from another account but they will not change the email. and now the ban has been prolonged to 2123.

    who can I contact to actually get help, since support ignores tickets.
     
    rekkols, Feb 15, 2024
    #1
  2. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy rekkols,

    The Forum Team cannot help you. You must contact Support. You probably need to request an email change.

    Happy Sailing!
     
    WaterWillow, Feb 16, 2024
    #2