Support ticket?

Discussion in 'General Archive' started by TheWhiteKnight, Oct 29, 2018.

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  1. TheWhiteKnight

    TheWhiteKnight User

    How can I send a ticket to support?
     
    TheWhiteKnight, Oct 29, 2018
    #1
  2. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy TheWhiteKnight,

    Click this LINK for instructions on how to contact the Customer Care Team.

    Happy Sailing!
     
    WaterWillow, Oct 29, 2018
    #2
  3. HeredoT-[☾✮]

    HeredoT-[☾✮] User

    I can't send support tickets, but I'm referring to my problem here, I want to change my e-mail account, but I can't change because the message from you doesn't reach my e-mail, can you help me with this?
     
    HeredoT-[☾✮], Oct 30, 2018
    #3
  4. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy HeredoT-[☾✮],

    Forum moderators do not have access to player accounts. Therefore, you must send a support ticket. You must first log in to your account and then click Support at the bottom of the page. Please include your USER ID, Email, Server ID. However, if you are logged in correctly the necessary identifying information should already be in the support ticket form.

    Happy Sailing!
     
    WaterWillow, Oct 30, 2018
    #4