Sending video to Support

Discussion in 'General Archive' started by CanDor, Apr 24, 2020.

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  1. CanDor

    CanDor User

    Hello.

    I need help for sending video.
    There is a video for bot users..



    but I can't send a video via mail, although its size is small. Error. can you help me..

    ( ı use Gmail)


    Thanks..
     
    Mavis_Vermilion likes this.
  2. BarBariaN

    BarBariaN User

    Support will say they will investigate and that there arent bugs. I have a problem on eu1 with cheaters and support rejected my request.
     
  3. CanDor

    CanDor User


    Thanks for the response. How did you send video to support? I cannot add to the mail. error.
     
  4. BarBariaN

    BarBariaN User

    I didn't send the video, i had sent 2 screenshots.
     
  5. Pirate`s

    Pirate`s User

    The best aproach it's to kill them 100 times, they will get angry they didn't farm.

    Usually they say they will investigate if you provide them proves but the relevant prove it needs to be uploaded in ticket system which does not have any option to upload files. In case you put them a link, they will say they can not open from security reasons, meaning they don't care even it's a lightshoot printscreen or video from youtube. Very relevant... on this game, bot players get unpunished.
     
    CanDor likes this.
  6. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy CanDor,

    You should be able to edit the video so that you can send to support. This, of course, depends upon the restrictions set by your email service provider.

    Happy Sailing!
     
  7. CanDor

    CanDor User


    yes it was exactly as you said. The ticket is closed. bot user is still on the map. And its aim is to increase the auction. We are very bored of them now.
     
  8. sounds fun but i dont got ammo for that :( xD
     
  9. WaterWillow

    WaterWillow Team Leader Team Pirate Storm







    ~Thread Closed~
    ~~Asked and Answered~~
     
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