Problem account

Discussion in 'Questions & Bug Reports' started by Hello78, May 11, 2020.

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  1. Hello78

    Hello78 User

    Hello,
    I had created my account on the bigpoint portal in 2015 since now the bigpoint portal no exist. I can't play Pirate storm because i can't connect on Pirate storm. Because usually I connect through portal of Bigpoint for play. So I don't know my Id to contact the support, I just remember my username and password.

    Thanks for help me !
     
  2. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Hello78,

    Please read the following and try connect using one of the listed sites. It may be necessary to manually enter the URL into the address bar of a different web page. We suggest also clearing your cache beforehand.

    Update Game Domains
    LogIn Issues

    If you still experience a problem, you will need to contact support.

    Happy Sailing!
     

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