Not gain xp

Discussion in 'General Archive' started by Snowman, May 18, 2017.

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  1. Snowman

    Snowman User

    hey I cant gain xp and I cant see how much xp I have .

    I'm having this problem for 2 weeks and in the beginning I thought that it was my PC's problem but I did my search and the problem still remains.

    Bigpoint help!!!
     
  2. *TavernMinx*

    *TavernMinx* Board Administrator Team Pirate Storm

    Hello Snowman,

    Thank you for your question. As addressed in a previous post, the development team is aware of issues regarding missing xp numbers. The tally function is still operational. You may not see your XP counter numbers, but you should be able to notice that the counter line has moved towards the right and your XP advancing.

    We apologize for this inconvenience and ask players for their patience as the development team works in fixing these issues.


    Is there anything else we can help you with?
     
  3. The xp rankings have been down since December 2016. top player on USA1 server has 100 xp points. Sent a ticket to support in Dec, and was told that "it is a display error and developers were working on it." How much time do they need?
     
    junkistu likes this.
  4. Snowman

    Snowman User

    my xp is not advancing!!!
     
  5. Snowman

    Snowman User

    I ve sunk about 20-30 k ships since last month and no result
     
  6. Snowman

    Snowman User

    And my problem started 1 month ago not In December 26st
     
  7. *TavernMinx*

    *TavernMinx* Board Administrator Team Pirate Storm

    Snowman, here on the forums we have no access to account information, if you feel like your account has a bug or is glitched please try the following:

    To try to resolve your issue, please follow the standard troubleshooting procedures of clearing your cache and flash cache and reloading Pirate Storm to see if the issue is then resolved. For information on how to clear your cache click HERE. For information on how to clear your flash cache click HERE.

    If your problem persists, please send a ticket to the Customer Care Team asking them to look into the matter. You may contact them by clicking HERE. Please enter your account ID #, your account name, and the server you play on so to help speed things along.

    Happy Sailin'





    ~Closed-Referred to Support~
     
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