Name change problem

Discussion in 'General Archive' started by ElementStyles, Dec 24, 2013.

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  1. ElementStyles

    ElementStyles User

    [​IMG]

    Recently tried to change my name, but this came up.

    The name is neither being used, nor does it contain "invalid characters" such as [space], [<], [>], and so on.
    Is there another explanation to this?
     
    ElementStyles, Dec 24, 2013
    #1
  2. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    Hi,

    The name change element under Captain's Profile appears to be working fine. Have you tried refreshing the Captain's Profile screen or using another browser (ie. Firefox / Chrome / Internet Explorer)?
     
    Wedgewood, Dec 24, 2013
    #2
  3. ElementStyles

    ElementStyles User

    yup changed browser after posting the problem, but thanks :p

    any idea why the problem came up though?
     
    ElementStyles, Dec 26, 2013
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Pirate Storm

    Hello ElementStyles :oops:

    We're not sure what went wrong, but if you experience this problem again, please let us know as soon as possible, mentioning the name you are trying to use as well, and we will look into it.

    Is there anything else we can help you with?
     
    teddy.bear, Dec 26, 2013
    #4
  5. ElementStyles

    ElementStyles User

    Thats all thanks for the reply.
     
    ElementStyles, Dec 27, 2013
    #5
  6. teddy.bear

    teddy.bear Board Administrator Team Pirate Storm

    You are most welcome, ElementStyles :) I hope you will not experience this issue again.

    ~ closing thread as there are no further questions ~
     
    teddy.bear, Dec 27, 2013
    #6
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