Moon Set Piece Glitch :(

Hello,i want to say one problem in my account,in september I get 2 pieces of moon set and blood moon deck , http://prntscr.com/hk2dmh
http://prntscr.com/hk2e93

Then in october when i get this : http://prntscr.com/hk2epc
I see when i want change ship i push the button to see all my ships and i see this : http://prntscr.com/hk2f63

"connection was stopped" ,my account is discconected,i cannot see my ships and i can stay only with my special ship,i have very much ships full..

I think the problem was i bought this item in the sea not in the port.

I wrote many times to "British support" sometimes automatically messages and sometimes "we will investigate your account" "i will investigate your account personally to resolve the issue"
But like always nothing..

You can see my ID on one pic,i don't mind,i play in eu3 for fun many people get the moon set and they still can change ship..but me no.

I want to know the opinion of some people,thanks everyone

 

http://prntscr.com/hkbyz9
Create this account for the same problem.
This month a year ago and ... it's still the same.

 

Do u had eclipse own moon deck before?

 

Ahoy Pirates,

Your personal vendettas have no place in the forum. Any proof of cheating needs to be sent to support.

HARDWELL, the issue with your ship can only be solved through support.

All pirates can address their concerns to support by clicking the following LINK. Always remember to include what server you play on and attach any files, or links to video files, with your ticket to prove your accusations.

Best Regards!









~Thread Closed~
~~Referred to Support~~