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Discussion in 'Questions & Bug Reports' started by PenaBranca, Jan 2, 2023.

Dear forum reader,

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  1. PenaBranca

    PenaBranca User

    Hello
    I am not able to login.
     
  2. I can't log in either
    support can help me. or trm some position forecast?
     
  3. PenaBranca

    PenaBranca User

    you have to download the launcher
     
  4. PenaBranca

    PenaBranca User

    it's not getting into maxthon
     
  5. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Pirates,

    All servers are operational. If there are connection issues, the issue is on your end. Perhaps check your connection speed, closing unnecessary programs and clearing your Laucher Cache may help. Playing the game from a browser is still possible, but not recommended. Adobe Flash is no longer supported and is a security threat for your computer.

    Happy Sailing!
     
    PenaBranca likes this.
  6. PenaBranca

    PenaBranca User

    Thanks.
    But the only browser I used was maxthon 5, and I can't even log in with Puffin
     
  7. Arbius

    Arbius User

    I also cannot join when i press the play button the page just refreshes.
     
  8. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Pirates,

    The game is now designed to be played only from the Launcher. If you are using a browser, and cannot log in, Support nor the Forum Team can assist you. I believe there was an issue before that was related to the malfunctions experienced during the end/start of the Arena Season. To the Forum Team's knowledge, there has been no change from BigPoint concerning the access to the game by means of a browser. If the connection issue is related to the Arena Season malfunctions the issue should resolve itself tomorrow.

    Happy Sailing!
     
  9. Arbius

    Arbius User

    The issue didn't fix itself.
     
  10. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Arbius,

    It does appear that changes were made to redirect players to the Launcher. Please access the game using the Launcher.

    Happy Sailing!
     

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