id stolen

Discussion in 'General Archive' started by ivy87, Oct 21, 2014.

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  1. ivy87

    ivy87 User

    Hi BIGPOINT ,how come some one can get id from acount stolen and he can log on any more? he did ask but didnt get any replay? he lost 9 ships,20 mil gold and 60 k ds:( how can he get it back?



    thank you for answering
     
    ivy87, Oct 21, 2014
    #1
  2. -Fen-Monkey-

    -Fen-Monkey- User

    I'd say write to customer services who i am sure a mod with supply and explain in details the full issue.
     
    -Fen-Monkey-, Oct 21, 2014
    #2
  3. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    -Fen-Monkey- is correct. Please advise your friend to contact the Customer Care Team. They will be able to look into this further on his behalf. He will need to provide the missing accounts exac name ore user id number in the ticket as he will be contacting them from another account.

    To contact the Customer Care Team click Here.

    I hope this helps. :)




    ~Closing thread as referred to the Customer Care Team.~
     
    Wedgewood, Oct 21, 2014
    #3
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