Help pls bigpoint

Discussion in 'General Archive' started by Mekuzo, Feb 7, 2022.

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  1. Mekuzo

    Mekuzo User

    Hello, dear bigpoint.
    A few days ago I bought the big fregata in discount 50% and when I buy it i just get normal fregata not big one.

    If you help's me I be very happy.

  2. Jolly-Bonesjack

    Jolly-Bonesjack Board Administrator Team Pirate Storm

    Ahoy Mekuzo

    If there was a purchase of an item for full price on a 50% discount item, you will need to contact Support concerning reimbursement.

    Is there anything else we may help you with?
  3. Mekuzo

    Mekuzo User

    Yes, I have one more question where i find help support conceiring reimbusement please?
    Last edited: Feb 10, 2022
  4. imadrian

    imadrian User

    Ahoy Mekuzo

    You have to login in to your account, on the first page where you have the "play" button
    you have to scroll down on the bottom part of the page and you'll find the "Support" button, then just press it.

  5. Mekuzo

    Mekuzo User

    Thats nice hiding spot for support button :D thanks for helping.
  6. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy imadrian,

    Thank you for assisting your fellow pirate.

    Ahoy Mekuzo,

    As Jolly-Bonesjack stated, you must contact support.

    ~~Ticket Closed~~
    ~~~Referred to Support~~~
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