help chat problem

Discussion in 'General Archive' started by Ludoto, Dec 21, 2013.

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  1. Ludoto

    Ludoto User

    Hello guys i get banned when i was chating with one friend. I think system ban me automatic cuz of use of word -edit- if u chek my writing with that friend u will see i didin't use it ot offend someone or something like that.I hope I will meet understanding. user id 383360 nickanme Lydoto EU2
     
    Last edited by moderator: Dec 21, 2013
  2. teddy.bear

    teddy.bear Board Administrator Team Pirate Storm

    Hello Ludoto,

    I have looked into this issue and indeed you have been automatically banned by the system for using the mentioned word, which is considered extremely offensive and it shouldn't be used under any circumstances in Chat.

    The word filter is working as intended and we do not interfere with the length of the bans, so please contact the Customer Care Team if you wish to dispute this ban further.

    I am sorry for any inconvenience this might have caused.

    Happy Holidays and kind regards,
    teddy.bear

    ~ closing thread as the player was referred to Support ~
     
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