Game bug with Bonus maps

Hello Moderators, Developers(who does not exist here), Admins,

There is the following issue with the game. I am writing on behalf of a friend, because he was about to fistfight his monitor and brake his keyboard

On short - Blue map(Voodoo) and Red(Something I forgot) has a bug, when you kill most of the ships, even not on the last wave, and only one left burning and doing nothing, I mean, literally nothing. You cannot target the ship and the worst thing - the ship is not firing as well. That happened yesterday on RED and today on BLUE map.
He, my friend, started doing the monkey quest (the one that require to complete all 4 maps on its chain end) and when the bug occur, he jumped to Guild Island (cuz that was the only way to leave the bonus map) and the STRANGEST thing is that quest is being completed. Red map got acknowledged, blue as well.

I am writing here because I want to mention this to you(whoever participate on the forum from the higher-ups) in order to be fixed, as well as some goodies to the guy who list his bombastics, essences and stuff, because of the unstable game you have made.

Before giving me the joke with 3 lives, mind that, it is not a users fault(Internet issue, electricity issue, disaster, lightning strike, stroke, heart attack, kidney failure, user being killed by robbers).

 

Newbiee,

Unfortunately, here on the forums we have no access to account information, if your friend feels like his account has a bug or is glitched please try the following:

To try to resolve your issue, please follow the standard troubleshooting procedures of clearing your cache and flash cache and reloading Pirate Storm to see if the issue is then resolved. For information on how to clear your cache click HERE. For information on how to clear your flash cache click HERE.

If your problem persists, please send a ticket to the Customer Care Team asking them to look into the matter. You may contact them by clicking HERE. Please enter your account ID #, your account name, and the server you play on so to help speed things along.


Happy Sailin'





~Closed-Referred to Support~