Frostwolf Treasure Chest 2018

I have a problem with the Frostwolf Treasure Chest 2018.
I finished all the quests but didn't got the Rewards for the Chest. The only what is missing named: Winter's hero, but this quest was credited at the start of the event for the most of the players. For me it's missing, so i couldn't finish the Frostwolf Chest.
Any idea how i could finish it?

http://prntscr.com/m2ak97
http://prntscr.com/m2akhs

 

Impossible, you need to do the quest, but now its impossible, i had the same probe the last year

 

Ahoy Adelaid82,

The development team is aware of the issue with the Frostwolf Chest Achievement. Those that completed the chest last year, were awarded completion of Winter's Hero before the winter event started. The development team believed a player would receive double completion for the achievement with the 2018 Frostwolf Chest. They are now aware of the issue for those that did not receive credit when the season started. Hopefully, they will correct the issue before the Winter Event is complete.

Please contact support for assistance in gaining completion status for the chest.

Is there anything else we may help you with?

 

They should pu a new mission

 

Dear WaterWillow,

thank you for your answer! As you suggested, I wrote the support, I hope the problem will be solved soon.

 

Adelaid82,

I hope that support was able to assist you with your issue!

Happy Sailing!








~Thread Closed~
~~Referred to Support~~