Black screen

Hello Support Team,Over the past few days, we've noticed ongoing issues in the game, such as disconnections, server crashes, and difficulty logging in. There's been talk within the community that these could be related to DDoS attacks.We understand that these situations can occur and require technical work to resolve, but we believe it's very important to have official communication from you. A brief forum post explaining what's happening and what measures are being taken would greatly help maintain player confidence and peace of mind.We appreciate your attention and look forward to a prompt response.Regards,

 

The Development Team is working on the server issues. When the Forum Team has any news on the fix to the server issues, we will post in the Forum.

The Forum Team is not privy to the investigation process &/or work of the Development Team. But, rest assured, they are working on fixing the issue.

We apologize for the great inconvenience! The fix may take some time.

Happy Sailing!

 

Finally some good news. Lets hope they will make it. Asap!

 

What will happen to the events we missed? Have they returned, or will there be a new wave of events? I couldn't enjoy any of them. I ran out of recharge. I wanted to buy a kit for my ship, but it didn't work out. I couldn't participate in the ship and item auction because it was frozen. Is there a chance the events will return?

 

The game starts crashing and freezing again. I'm going to miss another event, the Pirate Party. I missed the one on the 13th and I'll also miss the one on the 16th because the game doesn't work.

 

Good morning,
I’ve seen many players complaining that the game is broken. First, the forum administrator gives vague information, trying to hide the real issue.
This is disrespectful to those who play, support, and even invest in the game.
I’d like to make a suggestion:
Shut the game down temporarily, take it offline, test and thoroughly investigate the source of the lag and crashes, and announce this clearly on the forum.
For example: “Players, we’ll keep the game inactive for X amount of time to investigate the problems. As soon as everything is working properly, we’ll bring it back online.”
That’s what any company that respects its players would do. Instead, you simply pretend the problem doesn’t exist.
I know this is frustrating for you, but it’s also frustrating for us, the players. Please keep that in mind. Thank you in advance.

 

latinoamérica1 is STILL DOWN, when i'll be able to play? i bougth the premium access just a few days ago if anyone cares...

 

Could you inquire about rescheduling ‘Overboard Prices’ to a later date (preferably soon) due to the recent black screen incident?