E-mail confirmation

Discussion in 'General Archive' started by gurprithup, Nov 15, 2014.

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  1. gurprithup

    gurprithup User

    I have created an account in Pirate Storm using Facebook...and It says to confirm email...I tried and its asking for a password... I have not set any password for my account, what do I do??
     
  2. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    Hi,

    When you first created your account, did it take you into the in-game tutorial or did the screen remain on the same pop out window where you enter your PirateStorm user name?
     
  3. gurprithup

    gurprithup User

    It took me to the in-game tutorial..
     
  4. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    We have checked the log in process and it appears to be functioning correctly. Are you referring to the offer which grants you some diamonds if you confirm your email address? If you are describing this; there should be an email sent automatically to your email address with a button titled 'set sail now'. Once you click this link it will complete the process of confirming your email and you won't have to provide a password. Check your email address to see if there is. It may be in your junk / Spam folder if not in your main in-box.

    I hope this helps. :)
     
  5. gurprithup

    gurprithup User

    It says Error and that the link was used... and code 708 and then it takes me to the login page.
     
  6. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    If you haven't already confirmed your email address and the link enclosed says it has been used then you will need to contact the Customer Care Team. They will be able to look into this further on your behalf. To do so, click Here. Be sure to include your user id along with any relevant information you have regarding this.

    I hope this is of help. :)




    ~Closing thread as player has been referred to the Customer Care Team~
     
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