Halloween Newsletter problem

Discussion in 'General Archive' started by Millenium.Falcon, Oct 20, 2014.

Dear forum reader,

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  1. Millenium.Falcon

    Millenium.Falcon User

    Received my newsletter today, and clicked to redeem it. Well it sent me to the Deutschland 1 sever. I play on the USA1 server, and have not received the items. I am not German, have no ship on that server and when i try to change from Deutschland to USA1 server it won't allow me. Can you please fix this before event is over and get me my items!?
     
    Millenium.Falcon, Oct 20, 2014
    #1
  2. Wedgewood

    Wedgewood bp_phrase_Forum_Demigod

    Hi,

    With your issue feel free to contact the Customer Care Team an someone will be happy to look into this on your behalf. You can do so by clicking Here. Remember to include your user id and server along with any relevant information you have regarding this matter.

    I hope this is of help.

    Happy sailing. :)




    ~Closing thread as player has been referred to the Customer Care Team~
     
    Wedgewood, Oct 21, 2014
    #2
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