What happened to all my stuff?

I had a battle frigate lots of guns lots of harpoons lots of hit points now I log on and I have nothing!!!! Whats going on there? If after working for a year and a half to get all this stuff This is what i got then the hell with you.

 

Did you recently change ships? It is possible that you accidentally deleted your ship if you were in a hurry. It happens. Been there, done it, got the T-shirt.

 

My ship is still there with nothing on it I will keep playing if BP gives me 1000000 diamonds and 5000000 gold! otherwise I am out of here for good this game sucks!

 

Sorry, when I read "nothing" I took it to include the ship. You should be able to submit a service ticket explaining what happened and they can probably help. Give them times and dates and as much detail about the missing items as you can. (Also include which server you use and your ID number). They should be able to see what your inventory was yesterday and see that it no longer matches what you have.
They have helped me several times when I sent a polite request after I made various blunders.They are there to help so a polite request for help is the best start.
Good luck.

 

How do I submit a service ticket?

 

Exit the game but do not logout out of the main screen. At the very bottom near the right side is a link for support (small text). Just click that and it will pop up a form. Be sure to include your ID # and the server you are on (i.e. USA 1) and also the last date/time you had the inventory and the first date/ time you noticed it was gone.

Good luck. I've had mostly good help from the support group. Be patient and answer any questions they ask as completely as you can.

 

Hi,

Thank you Fred_Filthy for your help. If you are missing items you can contact the Customer Care Team by clicking Here. Someone will be happy to look into this for you.

Remember to include your user id and the server this is on.