Email access is not possible

Discussion in 'General Archive' started by Selmati, Aug 11, 2019.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. Selmati

    Selmati User

    Hello,
    in my account, i have the id and password but i didn't have access at my mail adress and i want to change it. (sorry i'm french)
    Thanks
     
    Selmati, Aug 11, 2019
    #1
  2. Jade-Falcon

    Jade-Falcon User

    There is no way to recover email to change it.
     
    Jade-Falcon, Aug 11, 2019
    #2
  3. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Thank You Jade-Falcon for assisting your fellow pirate.

    Ahoy Selmati,

    It is possible to change the email address in certain situations. For instance, if the email provider is no longer in existence. Forum Moderators do not have access to player account information. Therefore, you must contact support.

    Is there anything else we may help you with?

    Happy Sailing!
     
    WaterWillow, Aug 17, 2019
    #3
Thread Status:
Not open for further replies.