Connection was terminated

Discussion in 'Questions & Bug Reports' started by Lance207, Apr 3, 2026.

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  1. Lance207

    Lance207 User

    I was logged in to the game and then got disconnected and it just said connection was terminated, I've been unable to login for the past 6 hours or so now? How can I fix the problem, I've cleared my cache uninstalled the launcher and installed it again but nothing works
     
    Lance207, Apr 3, 2026
    #1
  2. Lance207

    Lance207 User

    It has happened to me twice in about a week of playing the game
     
    Lance207, Apr 3, 2026
    #2
  3. Lance207

    Lance207 User

    Update: Was able to play for a couple hours today but got the same problem. What is happening
     
    Lance207, Apr 3, 2026
    #3
  4. Lance207

    Lance207 User

    No one able to explain what is happening with my account?
     
    Lance207, Apr 5, 2026 at 12:08 PM
    #4
  5. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy Lance207,

    The Forum Team does not have access to player data. Therefore, we cannot tell you the exact reason your account was kicked by the system.

    This has been discussed numerous times. If a player is disconnected from the game by the system, it is due to some perceived violation detected by the system.

    Please use the search feature of the Forum to search for the Forum Team's replies to this issue.

    Happy Sailing!
     
    WaterWillow, Apr 6, 2026 at 4:27 PM
    #5