I have a big problem :/

Discussion in 'General Archive' started by £££lejeje£££, Oct 30, 2020.

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  1. Hello
    I have a lvl 29 account on eu1 and I stop playing on it. I resumed the game about 1 week ago, observing that my account is banned until October 2021. While I had my account hacked
    Obviously the icing on the cake I no longer have access to my email address because now with the joy of security I need codes everywhere which prevent me from being able to recover my email address
    Having done absolutely nothing on my part to be banned for 1 year, I wanted to know if there was a small possibility of recovering my account
    cordially
     
  2. *~axsa~*

    *~axsa~* User

    salto trying to rob accounts now?
     
  3. Speak with support,moderators here on forum don't have any power to help you,peace!!!
     
  4. what's wrong with somersault? it's true that I remember playing with him and even in the same guild
    I contacted the support but not having the same email address as the account they are refusing to do something
     
  5. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy £££lejeje£££,

    As darkshadow1993 said, only Support can address your issue. Forum Moderators do not have access to player account data. If you have contacted support for the wrong email, they will not answer your inquiry. You can always keep the information the same and ask support to reply to a different email. It sounds like there are account sharing issues if your account was banned while you were inactive.

    Happy Sailing!
     
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